Terms & Conditions

Last updated: June 28, 2026

🔄 Rescheduling Policy

For Garbhasanskar Classes:

  • Rescheduling is allowed only within 24 hours of making your booking
  • Only one reschedule is permitted per booking
  • Reschedule via the link provided in your booking confirmation email
  • After 24 hours, the reschedule option becomes inactive
  • Classes can only be rescheduled to available Sunday slots (7-8 AM or 10-11 AM)
  • Maximum 7 students per batch - slots fill up quickly

For Video Consultations:

  • 📧Before Consultation: Please email any relevant medical reports, test results, or documents to thegynaecguide@gmail.com before your scheduled time for better, personalized care
  • Rescheduling allowed up to 1 hour post making appointment
  • Contact us via email: thegynaecguide@gmail.com or phone: +91 9096770743

⏰ Video Link Timing Policy (Important!):

  • ⚠️Video consultation link will ONLY activate at your scheduled appointment time
  • ⏱️Link remains active for only 15 minutes from your appointment time
  • After 15 minutes, the link will automatically expire and cannot be used
  • 📱Please join on time! Late arrivals may miss their consultation slot
  • 💡Example: If your appointment is at 8:00 PM, link activates at 8:00 PM and expires at 8:15 PM
  • 🔄If you miss your slot, you will need to book a new appointment

Video Consultation Extension:

  • Standard consultation: 15 minutes (₹699 / $15 / £12)
  • Extension available during active session only
  • Extension fee: ₹524 for additional 15 minutes (75% of base consultation fee)
  • International rates: $11.25 (USD) or £9 (GBP) for extension
  • Payment required immediately via Razorpay/PayPal before extension begins
  • Extension cannot be scheduled in advance

❌ Cancellation Policy

For Garbhasanskar Classes:

  • No cancellations allowed for Garbhasanskar bookings (free or paid)
  • All payments are non-refundable
  • Missed classes cannot be rescheduled or refunded
  • You must attend on your scheduled date and time
  • No-shows will forfeit their session with no refund or makeup class

For Video Consultations:

  • No cancellations allowed for video consultations
  • All payments are non-refundable
  • No-shows will be charged full amount with no refund
  • For any concerns, email: thegynaecguide@gmail.com

⚕️ Medical Disclaimer

Important: The information and services provided by Dr. Neha Singhania and this platform are for educational and wellness purposes only.

  • Garbhasanskar classes are for spiritual wellness and educational purposes
  • These classes do not replace medical advice or professional prenatal care
  • Always consult your primary care doctor for medical concerns during pregnancy
  • Seek immediate medical attention for any pregnancy complications or health emergencies
  • Video consultations are for opinion and cannot replace in-person consultations
  • Sarita ji's Garbhasanskar advice is supplementary to your regular prenatal care
  • In case of doubt or emergency, visit Dr. Neha Singhania in person immediately

📋 General Terms

Eligibility & Requirements:

  • Must be 18 years or older to book services
  • Video consultations require stable internet connection
  • Garbhasanskar classes conducted in Hindi and English

Intellectual Property:

  • Recording or screenshot of classes is strictly prohibited
  • All content, materials, and teachings are copyright protected
  • Sharing of class materials without permission is not allowed

Class Conduct:

  • Join class 5 minutes before start time
  • Keep camera ON during session for better interaction
  • Maintain respectful behavior with instructor and other participants
  • Late arrivals may not be admitted (classes start promptly)

🔒 Privacy & Data Protection

  • Personal data collected for service delivery only
  • Email used for appointment reminders and newsletters (with your consent)
  • You can unsubscribe from newsletters anytime via link in email
  • Your data is not shared with third parties for marketing
  • Payment information processed securely through Razorpay/PayPal
  • We use cookies for website functionality and user experience

💳 Payment Terms

  • All prices displayed in Indian Rupees (₹), USD ($), or GBP (£)
  • Payment required before service delivery
  • Secure payment via Razorpay (India) or PayPal (International)
  • Payment confirmation sent via email within 5 minutes
  • No hidden charges - price shown is final price

⚖️ Limitation of Liability

Dr. Neha Singhania and this platform shall not be liable for:

  • Any medical complications or adverse outcomes during pregnancy
  • Technical issues (internet connectivity, video quality) during online sessions
  • Misuse or misinterpretation of information provided
  • Decisions made based solely on Garbhasanskar classes without medical consultation

📞 Contact Us

If you have questions about these Terms & Conditions, please contact us:

Dr. Neha Singhania

📧 Email: thegynaecguide@gmail.com

📱 Phone: +91 9096770743

🌐 Website: www.drnehasinghania.com

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

We reserve the right to modify these terms at any time. Continued use of services after changes constitutes acceptance of modified terms.